
SharpChat integrates with Dynamics 365, SAP, Oracle, and other ERP/CRM systems, giving teams secure, instant access to workflows and data through conversational AI.


SharpChat delivers a consistent conversational experience across web, mobile, WhatsApp, and intranet, with multi-region compliance for seamless global scalability and localized support.
Data privacy and security are central to SharpChat, with encryption, secure APIs, global compliance, and role-based access ensuring full protection and control.

The Smart Routing System intelligently directs each AI query to the most relevant source, ensuring faster, more accurate responses while reducing delays and improving chatbot efficiency.

Powered by advanced AI like GPT, Claude, and LangChain, and enhanced with vector search tools like Pinecone and Weaviate, SharpChat delivers fast, context-aware responses and seamless workflow automation.


End-to-end encryption, secure APIs, and strict access controls protect every interaction.

Adheres to GDPR, CCPA, and industry standards like EMR, HMS, and ABDM.

Anonymized data, user rights management, and full audit trails ensure trust and accountability.
SharpChat gives manufacturing teams conversational access to ERP data, enabling real-time alerts, material planning, vendor lookups, and procurement tracking. With chat-based dashboards, it simplifies operations, cuts training time, and drives faster decisions and reduced downtime.


SharpChat streamlines healthcare by automating appointments and reminders, offering AI-powered triage and symptom checks, and enabling patients to access reports and support through chat — boosting efficiency, engagement, and satisfaction across the care journey.
SharpChat enhances e-commerce experiences with natural language search, delivering AI-driven recommendations and visual product suggestions that make discovery effortless. Customers can even add items to their cart directly through chat, streamlining the entire shopping journey.



Cross-Industry Expertise
Proven success across retail, healthcare, and manufacturing sectors.

ROI-Focused Automation
Clear impact on productivity, customer experience, and cost optimization.

Custom AI Assistants
Tailored solutions built on a secure, enterprise-grade infrastructure.

Global Reach
Multi-geography compliance and support, with quick integration for international enterprises.
FAQ’s
Yes, the feature is fully supported across all D365 Finance & Operations forms.
Yes, you can seamlessly upload multiple files in a single action.
You can upload files up to 4 GB in size.
Yes, the upload process is secured through encrypted internal API calls to ensure data protection.
Yes, all user activity related to file uploads can be tracked for better visibility and control.
You have full flexibility—this feature can be enabled or disabled anytime through parameter setup.
No, your uploaded files remain private and are not accessible by Sharpsys.