Implementation and Maintenance Support of Microsoft Dynamics AX 2012 R3 CU 10 for a Retailer in Business Management and Services at Thailand

Business Result
  • Automatic data flow

  • Huge amount of human efforts are saved and human errors are eliminated.

  • Integration process is supported efficiently for the data migration.

  • Customized validation logics are put barrier for order creation with vital info missing.

  • To integrate customer related data from third party application to Microsoft Dynamics AX 2012 R3 CU 10.

  • To create Sales orders and purchase order in Microsoft Dynamics AX 2012 R3 CU 10 for the data receiving.

  • To provide discounts to the customers as specified by the firm via POS process.


  • Dynamics AX Application Integration Framework involves data transfers back and forth between Ax 2012 R3 CU 10 & Third Party application and the data is stored into a single database.

  • Retail transactions are obtained as plain text files from the third party and stored in a shared drive. Dynamics AX batch process automatically triggers a batch job to retrieves the transaction files, read the files and automatically create and post the journal.

Significant Challenges

  • Automation of data flow to and fro between the third party and AEON via Integration process

  • Staging validation and process of Dynamics AX.

  • Root cause of issues during integration of the systems.