Implementation and maintenance support of Microsoft Dynamics AX 2012 R2 for a leading Insurance Company in Dubai, UAE

Business Result
  • Faster recovery of payment

  • Visualizing the aging payment

  • Better Financial reporting

  • Consolidation of Financial information

  • Seamless integration with Core insurance application

  • “Hyper-support “desk for instant address of end user queries

  • Sharpsys is continuing to work with the Client to extend the functionality of the Information Management solutions to include data, analytics and reporting for additional client businesses

  • Client is an independent, prime insurance specialist Licensed in UAE, providing retail & commercial insurance which includes, Life, health, property, automotive and Marine from risk appraisal to claim settlement

  • Client is using old legacy system and old technology. They want to move to a more stable and scalable technology.

  • Sharpsys helped them by iimplementing AX 2012 & integration of core Insurance application with Ax 2012


  • Implementation of Microsoft Dynamics AX 2012 R2

  • Implementation of Modules Financial Management, Account Receivable, Account Payable and Human Resourcee management modules which was integrated with core Insurance application.

Significant Challenges

  • Integration involves data transfers back and forth between Ax 2012 & Insurance application and the data load is huge amount of transaction line items being transported to Ax 2012 through web services.

  • Extreme challenge was compatible and conversion between two integrated systems with respect to main and financial dimensions.

  • Customizable SOA and similar kind of reports with their specified format.

  • Migration of five years transaction legacy data

  • Exclusive customization for integration errors reporting

  • Development and testing of web services integration, load balance & performance tuning was efficiently managed by Sharpsys Technical team.

  • Post go-live and roll-out there are no instances of Application downtime & integration errors observed.